Data Privacy Policy | Broken Fones

Last Updated: 01/05/2024

At brokenfones.com, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, share, and protect information about you as a user of our website. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

1. Personal Information:
When you visit brokenfones.com, we may ask you to provide personal information that can be used to contact or identify you. Personal information may include, but is not limited to:

Full name
Contact information (such as email address, phone number)
Address
Transactional details related to your broken or used mobile phones

2. Device Information:
We may also collect information about the device you use to access our site, including the type of device, operating system, unique device identifiers, device settings, and geo-location data.

3. Usage Data:
This includes information on how you use our website, such as your navigation paths on the site, the pages of our website that you visit, the time spent on those pages, and other diagnostic data.

How We Use Your Data

We use the collected data for various purposes:

To provide and maintain our service
To notify you about changes to our service
To allow you to participate in interactive features of our website when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the website
To monitor the usage of the website
To detect, prevent, and address technical issues

Sharing Your Data

We may share your personal information with third parties in the following situations:

Service Providers: We may share your personal information with service providers who perform services for us and help us manage our interactions with you.
Legal Requirements: We may disclose your personal information where required by law or subpoena or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our website.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

Security Of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights aimed at covering all possible uses of your information. These include:

The right to access, update or delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability
The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.