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GDPR Compliance Statement

Last Updated: 01/05/2024

At Broken Fones, we are dedicated to safeguarding the privacy and personal information of our customers. This GDPR Compliance Statement provides information about how we handle, store, and protect personal data in compliance with the General Data Protection Regulation (GDPR), which took effect on May 25, 2018.

Principles of GDPR We Follow

We adhere to the following principles to protect your privacy:

1. Lawfulness, Fairness, and Transparency:
We process personal data lawfully, fairly, and transparently. All processing is legal, and our customers are informed of how their data is being used.

2. Data Minimization:
We ensure that the collection of personal data is limited to what is directly relevant and necessary for the purposes of processing.

3. Purpose Limitation:
We collect personal data for specified, explicit, and legitimate purposes and do not process it in a way that is incompatible with those purposes.

4. Accuracy:
We take reasonable steps to ensure personal data is accurate, up-to-date, and kept only for the duration necessary.

5. Storage Limitation:
We do not store personal data longer than necessary for the purposes for which the personal data are processed.

6. Integrity and Confidentiality:
We handle personal data securely by using appropriate technical or organisational measures.

Your Rights Under the GDPR

As per GDPR, you have the following rights:

1. The Right to Access:
You have the right to request copies of your personal data that we hold.

2. The Right to Rectification:
You have the right to request that we correct any information you believe is inaccurate or incomplete.

3. The Right to Erasure ("Right to be Forgotten"):
You have the right to request that we erase your personal data under certain conditions.

4. The Right to Restrict Processing:
You have the right to request that we restrict the processing of your personal data, under certain conditions.

5. The Right to Data Portability:
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

6. The Right to Object:
You have the right to object to our processing of your personal data, under certain conditions.

7. The Right to Withdraw Consent:
You have the right to withdraw consent at any time where we rely on consent to process your personal data.

Changes to Our GDPR Compliance Statement

We may update this GDPR Compliance Statement from time to time. We encourage you to review this page periodically to stay informed about how we are helping to protect the personal information we collect.

Contact Us

If you have any questions about our GDPR Compliance Statement, please contact us:

  • By email: hello@brokenfones.com
  • By visiting this page on our website: https://brokenfones.com/contact